tikj Terms & Conditions — Rules Governing Your Use of the Platform
These Terms & Conditions constitute a legally binding agreement between you and tikj. By accessing or using the tikj platform — including sports betting, live casino, slots, and payment services — you confirm that you have read, understood, and agreed to every provision set out in this document. Players must be 21 years of age or older.
Important Notice: Gambling involves financial risk. These Terms & Conditions are binding upon registration. If you do not agree to any provision herein, you must not use the tikj platform. By creating a tikj account, you confirm that you are 21 years of age or older and that you accept these terms in full.
Definitions
In these Terms & Conditions, the following definitions apply unless the context requires otherwise:
- "tikj" / "the Platform" / "we" / "us" / "our"
- Refers to the tikj online betting and casino platform accessible at tikj.io, including all associated services, games, payment systems, and customer support functions.
- "Player" / "you" / "your" / "User"
- Refers to any individual who has registered a tikj account or who accesses any part of the tikj platform, whether or not a wager or deposit has been made.
- "Account"
- The individual player account created upon successful registration at tikj.io, through which the player accesses all tikj services including deposits, withdrawals, betting, and live casino play.
- "Bet" / "Wager"
- Any real-money stake placed by a player on a sports market, casino game, live dealer game, or any other wagering product offered through the tikj platform.
- "Bonus Funds"
- Any promotional credits, free bet amounts, reload bonuses, or other incentive-based funds credited to a player's account by tikj, which are subject to the wagering and withdrawal conditions specified in the relevant promotion terms.
- "BDT" / "৳"
- Bangladeshi Taka — the official currency of Bangladesh. All deposits, withdrawals, balances, and wagers on the tikj platform are denominated in BDT unless explicitly stated otherwise.
- "Payment Method"
- Any accepted deposit or withdrawal channel available on the tikj platform, including bKash, Nagad, Rocket, Upay, Visa, and Mastercard.
- "Prohibited Jurisdiction"
- Any country, territory, or region from which access to online gambling services is restricted or prohibited under applicable local law. Players are solely responsible for determining whether use of the tikj platform is lawful in their jurisdiction.
Acceptance of Terms
By registering an account on tikj.io, by accessing any part of the tikj platform, or by placing any bet or wager, you unconditionally accept these Terms & Conditions in their entirety. These Terms & Conditions apply in conjunction with any supplementary rules, bonus terms, game-specific rules, and the tikj Privacy Policy, all of which are incorporated herein by reference.
If you access the tikj platform on behalf of a third party, you represent and warrant that you have the authority to bind that third party to these Terms & Conditions and that by doing so you accept these terms on that party's behalf. tikj will not be responsible for any unauthorised use of the platform by or on behalf of a third party.
These Terms & Conditions are written in English and govern your relationship with tikj. In the event of any conflict between an English-language version and any translation or summary, the English version shall prevail.
Eligibility & Age Verification
Use of the tikj platform is strictly restricted to individuals who meet all of the following criteria:
- You are 21 years of age or older at the time of registration and at all times during which your account remains active.
- You are accessing the platform as an individual person acting in your own personal capacity, and not on behalf of any commercial entity for wagering purposes.
- You have not previously been excluded from the tikj platform, either voluntarily through a self-exclusion request or by way of a tikj-imposed account restriction.
- You are not a current employee, director, contractor, or immediate family member of a tikj employee or contractor in a role that creates a conflict of interest with respect to platform use.
tikj reserves the right to request identity verification documents at any stage of the account lifecycle, including at registration, prior to processing a withdrawal, or during a periodic account review. Acceptable documents include a national ID card, passport, or other government-issued photo identification. Failure to provide satisfactory verification documents within a reasonable timeframe may result in account suspension or the withholding of pending withdrawals pending further review.
21+ Age Policy: tikj operates a strict 21+ age policy. Any player found to be under the age of 21 will have their account immediately closed, all winnings forfeited, and all deposits returned where technically feasible. Any individual who knowingly facilitates access to the tikj platform by a person under the age of 21 may be reported to the relevant authorities.
Account Registration & Management
Each player may hold only one active tikj account at any time. The creation of multiple accounts by the same individual — whether using different email addresses, phone numbers, payment methods, or device identifiers — is strictly prohibited and will result in the closure of all associated accounts and the forfeiture of any associated balances.
When registering, you agree to provide accurate, complete, and current information. You are responsible for maintaining the accuracy of your registration details and must notify tikj promptly of any changes to your contact information, payment details, or identification documents.
You are solely responsible for maintaining the confidentiality of your account credentials, including your username and password. tikj will not be liable for any loss or damage arising from your failure to protect your login credentials. If you suspect that your account has been accessed without authorisation, you must contact tikj support at [email protected] immediately.
4.1 Account Verification. tikj applies a Know Your Customer (KYC) process to all accounts. Players may be required to verify their identity, address, and payment method before withdrawals are processed. Verification requests must be responded to within 14 calendar days. Accounts that remain unverified beyond this period may be restricted from withdrawals until verification is completed.
4.2 Account Currency. All tikj accounts are maintained in Bangladeshi Taka (BDT). Deposits made via bKash, Nagad, Rocket, or Upay are credited in BDT at par. Deposits via Visa or Mastercard in foreign currencies will be converted to BDT at the prevailing exchange rate at the time of the transaction, which may include a conversion margin.
4.3 Dormant Accounts. An account that has had no login activity for a continuous period of 12 months will be classified as dormant. tikj reserves the right to apply a dormancy administration fee of ৳50 per month to dormant accounts after the initial 12-month period, provided the account balance is sufficient. Players will be notified by email prior to dormancy fees being applied.
Deposits & Withdrawals
tikj accepts deposits and processes withdrawals via bKash, Nagad, Rocket, Upay, Visa, and Mastercard. All transactions are conducted in BDT. The minimum deposit amount is ৳200. Minimum withdrawal amounts and any applicable processing times are displayed within the tikj account cashier section and may be updated from time to time.
Deposits are credited to your tikj account promptly upon confirmation from the payment provider. tikj is not responsible for delays caused by third-party payment processors, mobile network operator downtime, or bank processing times that are outside of tikj's direct control.
5.1 Withdrawal Conditions. Withdrawals may only be made to a payment method that has previously been used to make a deposit into the same tikj account, or to a verified payment method registered in the player's name. tikj reserves the right to conduct additional verification checks prior to processing any withdrawal.
5.2 Bonus Wagering Requirements. Any account balance that includes active bonus funds is subject to the wagering requirements specified in the applicable promotion. Withdrawal requests submitted while bonus wagering requirements remain incomplete will be processed only for the eligible real-money portion of the balance, subject to review.
5.3 Refused Transactions. tikj reserves the right to decline or reverse any deposit or withdrawal that it reasonably believes to be connected with fraudulent activity, money laundering, or a breach of these Terms & Conditions. In such cases, tikj will notify the affected player and, where legally permissible, provide a reason for the refusal.
5.4 Currency & Fees. tikj does not charge platform-side transaction fees for standard deposits and withdrawals. However, players are responsible for any fees levied by their mobile financial service provider or card issuer. tikj is not liable for such third-party charges.
Bonuses & Promotions
tikj offers welcome bonuses, reload bonuses, seasonal promotions tied to events such as BPL season, Eid, and IPL, and other incentive programmes from time to time. All bonuses are subject to the specific terms published alongside each promotion, including minimum deposit thresholds, wagering multipliers, eligible games, time limits, and maximum withdrawal amounts derived from bonus winnings.
General bonus conditions that apply to all tikj promotions unless explicitly stated otherwise include the following:
- Bonuses may only be claimed once per player, per household, per IP address, and per device, unless the promotion explicitly states otherwise.
- tikj reserves the right to modify, suspend, or withdraw any promotion at any time without prior notice, provided that any modification does not adversely affect the completion of a wagering requirement that is already in progress.
- Any attempt to abuse the bonus system — including but not limited to creating multiple accounts to claim duplicate bonuses, using technical exploits, or coordinating play with other players to fulfil wagering requirements at reduced risk — will result in the forfeiture of all bonus funds and associated winnings, and may result in account closure.
- Bonuses cannot be transferred between accounts, exchanged for cash outside of the applicable wagering conditions, or combined with other active bonuses unless the promotion explicitly permits combination.
Betting & Gaming Rules
All sports bets placed via the tikj platform are subject to the specific rules of the market in question, as well as any sport-specific or event-specific rules published within the tikj sports betting section. In the absence of specific rules for a given market, the general betting rules set out in this section shall apply.
7.1 Bet Acceptance. A bet is accepted and binding only when tikj's system has confirmed the bet and a unique bet reference number has been issued. Bets placed on markets that are suspended, off, or closed at the time of placement will be voided and the stake returned.
7.2 Minimum & Maximum Stakes. Minimum and maximum stake amounts per bet are defined per market and may vary by sport, competition, and player account tier. These limits are displayed within the bet slip prior to submission and tikj reserves the right to adjust them at any time.
7.3 Error Correction. In the event that a bet is accepted at an obviously incorrect price due to a pricing error or technical fault, tikj reserves the right to void the bet and return the stake to the player's account. tikj will notify the affected player promptly in such cases.
7.4 Casino & Live Games. All casino games, live dealer games, and slot titles available on the tikj platform use certified Random Number Generator (RNG) technology or regulated live dealer streams from licensed providers including Evolution Gaming, Pragmatic Play, NetEnt, Microgaming, Spribe, and Ezugi. Game outcomes are determined independently of any player action and tikj does not control or influence individual game results.
Prohibited Conduct
The following actions are strictly prohibited on the tikj platform. Any player found to have engaged in prohibited conduct will be subject to immediate account suspension, forfeiture of funds, and may be reported to the relevant authorities:
- Registering more than one account or using another person's account credentials without their explicit consent.
- Providing false, misleading, or unverifiable identity information during registration or verification.
- Using the tikj platform to launder money or to process funds derived from any illegal activity.
- Employing automated software, bots, scripts, or any artificial intelligence tools to place bets or interact with the platform in a manner that is not consistent with legitimate human play.
- Exploiting software errors, glitches, or vulnerabilities in any tikj game or system for financial gain. Any winnings derived from such exploitation will be voided.
- Engaging in collusion with other players to manipulate the outcome or wagering conditions of any game or bet.
- Using a VPN, proxy, or other IP-masking technology to circumvent geographic access restrictions or account-level controls applied by tikj.
- Threatening, harassing, or abusing tikj staff or other users through any communication channel.
Security & Privacy
tikj employs 256-bit SSL (Secure Sockets Layer) encryption across all platform communications, including account login, payment processing, and data transmission. Player personal data, financial records, and account credentials are stored on secured servers and are not shared with third parties except where required for payment processing, identity verification, or legal compliance purposes.
Full details of how tikj collects, stores, and processes personal data are set out in the tikj Privacy Policy, which forms part of these Terms & Conditions and is available at tikj.io/privacy-policy. By registering a tikj account, you consent to the data processing practices described in the Privacy Policy.
Responsible Gaming
tikj is committed to promoting responsible gaming among all players. The platform provides a suite of responsible gaming tools accessible directly from the account dashboard, including deposit limits (daily, weekly, and monthly), session time reminders, cooling-off periods, and self-exclusion options that take effect immediately upon activation.
Players who believe that their gambling may be causing harm — to themselves or others — are encouraged to make use of these tools and to contact tikj support at [email protected] for assistance. tikj's Responsible Gaming policy is set out in full at tikj.io/responsible-gaming. By registering a tikj account, you acknowledge your responsibility to use the platform in a manner consistent with your personal financial means and wellbeing.
tikj enforces a 21+ age policy without exception. If you are concerned that someone under the age of 21 is accessing your account or the tikj platform, please contact support immediately at [email protected].
Limitation of Liability
To the maximum extent permitted by applicable law, tikj shall not be liable to any player for any indirect, incidental, consequential, special, or punitive damages arising from the use of or inability to use the tikj platform, including but not limited to loss of profits, loss of data, or loss of opportunity, even if tikj has been advised of the possibility of such damages.
tikj's total aggregate liability to any player in respect of any claim arising under or in connection with these Terms & Conditions shall not exceed the total amount deposited by that player into their tikj account in the 30 days preceding the event giving rise to the claim.
tikj does not guarantee continuous, uninterrupted access to the platform. Scheduled maintenance, emergency technical work, or events outside tikj's reasonable control — including but not limited to telecommunications failures, natural disasters, or force majeure events — may result in temporary service interruptions. tikj will endeavour to provide advance notice of scheduled maintenance where feasible.
Account Termination & Suspension
tikj reserves the right to suspend or terminate any player account at its sole discretion, with or without prior notice, in circumstances including but not limited to: a breach of these Terms & Conditions, suspected fraudulent activity, failure to complete identity verification, or conduct that tikj reasonably believes poses a risk to the integrity of the platform or to other players.
Players may voluntarily close their tikj account at any time by contacting support at [email protected]. Upon account closure, any real-money balance remaining after the settlement of all open bets will be returned to the player via their last verified payment method, subject to completion of any outstanding verification requirements.
Accounts closed as a result of a self-exclusion request will not be reopened for the duration of the self-exclusion period, regardless of subsequent requests by the player to reactivate the account. tikj takes self-exclusion requests seriously and will not process reopening requests during an active exclusion window.
Amendments to These Terms
tikj reserves the right to amend, update, or replace these Terms & Conditions at any time. Where a material change is made, tikj will notify registered players via the email address associated with their account and will publish the updated Terms & Conditions on this page with a revised effective date.
Continued use of the tikj platform following the publication of updated Terms & Conditions constitutes acceptance of the revised terms. If you do not agree to the amended terms, you must cease using the platform and may request account closure by contacting [email protected].
Contact Information
For any queries relating to these Terms & Conditions, your tikj account, deposits and withdrawals, responsible gaming tools, or any other matter, please contact the tikj support team using the details below. Support is available 24 hours a day, 7 days a week, with responses typically within one hour during peak Bangladesh Standard Time (BST, UTC+6) hours.
Email: [email protected] — Please include your registered account username and a brief description of your query to help the support team respond as efficiently as possible.
For responsible gaming support specifically, please visit the tikj Responsible Gaming page at tikj.io/responsible-gaming, where you will find self-exclusion tools, deposit limit controls, and session management options available immediately after login.
What tikj Guarantees Every Player
Beyond the legal framework, these are the practical commitments tikj makes to every registered player in Bangladesh.
256-Bit SSL Encryption
Every interaction on the tikj platform — from login to payment — is protected by industry-standard 256-bit SSL encryption. Your personal data and BDT balances are secure at all times.
Local Payments — Zero Platform Fees
tikj charges no platform-side fees on bKash, Nagad, Rocket, or Upay transactions. Deposits from ৳200 and withdrawals are processed promptly with no hidden deductions from the tikj side.
Strict 21+ Age Enforcement
tikj enforces the 21+ age requirement at registration and throughout the account lifecycle. Identity verification is applied systematically, protecting minors and maintaining platform integrity.
Certified Fair Play
All tikj casino games, slots, and live tables use certified RNG technology from licensed providers including Evolution Gaming, Pragmatic Play, NetEnt, Microgaming, Spribe, and Ezugi. Outcomes are independent and fair.
Built-In Responsible Gaming Tools
Deposit limits, session reminders, cooling-off periods, and self-exclusion are accessible from the account dashboard at any time — no need to contact support to activate them.
24/7 Player Support
The tikj support team is available 24 hours a day, 7 days a week via email at [email protected]. Typical response times are under one hour during peak Bangladesh Standard Time hours.
Have Questions About Your tikj Account?
Browse the FAQ for instant answers, explore the tikj Casino, or visit the Responsible Gaming page for player safety tools and self-exclusion options.
Gambling involves risk. Please play within your means. For support contact [email protected]